Company employees can call each other on extensions (short numbers) and can transfer calls between extensions wherever they are located

Calls to any MEDIA SAT or Alonia subscriber are free of charge, being able to discuss with your partners in our network without any costs unlimited

Each package includes 5 phone lines and 1000 minutes to Romanian fixed and mobile networks

Each package includes 5 PSTN numbers, geographic (format 031.XX.XX.XXX or 03AB.XXX.XXX) or non-geographic (format 037.XX.XX.XXX), including for fax if required

With Alonia Business you have the complete telephony solution for your company – all PBX functionalities needed plus the actual telephony service. Each package includes 5 telephony lines that allow 5 simultaneous inbound and outbound calls

The pre-recorded Welcome message offers you a professional image in front of your partners and potential clients, allowing the caller to listen at the beginning of each call a standard welcome message or your own custom pre-recorded message.

Service enables a user to call any other user or service set on the company V-PBX dialling the extension (short number) allocated.

Voice Mail enables Alonia Business users to receive voice messages when they cannot answer the calls.

Service allows to listen to the recorded messages on the web interface and/or transmit them as attachments on the e-mail address of the user.

Call forward makes it possible to forward incoming calls to any number. This feature is useful also in the case one of the V-PBX users is connected via an unstable Internet connection, during Internet downtime, calls are routed to the alternative number (e.g. employee’s mobile phone). Service is configured in the web interface and uses 2 channels, one for inbound and one for outbound.

Virtual Fax service enables full fax functionality, without the need of the actual physical device and allows sending fax documents via web interface.

Blocking calls to certain types of destinations (e.g. international calls) for cost control purposes. Blocking can be enabled via web interface.

The Web Interface allows users to manage functionalities and view or export billing information to Microsoft Excel

Feature is recommended mostly for call-centers or large companies with many employees in each department. People calling the company do not get a busy line signal (in case all lines are busy), but a message that informs about their position in the queue. When a call is ended, the first caller in the waiting queue will be automatically transferred to the available employee designated to answer. The other callers move up in the queue and a proper message is played to them.

Employees that respond to calls in the queue can be registered by default or can login/logout on the queue from the web interface.

In the standard package there is only one queue included, allowing up to 5 simultaneous calls. In case additional queues are needed, there is a separate tariff for the service (see Additional Modules section)

Follow me service insures call connection through successive forwarding to several numbers of the user, according to his pre-defined list.

This feature is a special case of the Queuing service, using linear routing strategy, and allows indicating not only one, but many numbers the user may be found at and to which calls can be forwarded.

Service attempts to route each call to the first number on the list and in case of busy or not answering in a pre-defined period of time, Follow Me service routes the call to next number from the list.

Complete Recording of all conversations – incoming and outgoing – for the desired extensions (e.g. Customer Relations Service, Technical Support, etc.).

Transfer of the records via FTP and/or storage for maximum 1 month.

IVR allows the configuration of a complete selection menu, the caller being able to select any option, like routing to a certain department or to the desired extension, listening to a pre-recorded message or transferring to reception.

Service allows an incoming call to be routed to different IVR sections or to various users, depending on certain conditions. A condition may be based on several criteria built depending on one or more hourly intervals, days of the week or months of the year when the call is received.

Alonia Business allows users to organize teleconferences with as many people as the number of lines contracted.

The Teleconference is set-up in the Web Interface by creating a virtual room to which participants have access with or without password, according to user option.

The Teleconference can be activated for a limited period of time or set unlimited.

Service allows the upload of customized pre-recorded messages, that can be used on Queues or in the Interactive Menu (IVR)