Complete Call Center Services

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Communicate professionally with all of your clients

Do you want an effective communication with all of your clients? MEDIA SAT offers you the Call Center services you need.

Based on our own Call Center solution - Alonia Business, our services provide you, besides the usual technical facilities needed, experienced telephony operators

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MEDIA SAT offers you

Dedicated spaces

with fully equipped workstations

Professional operators,

available 24/7

Phone numbers

with Normal Tariff, Premium Rate or Free of charge, long numbers or short numbers

Call Center Facilities

Interactive Voice Response (IVR) menu,

according to your requirements, welcoming and waiting messages

Pre-recorded information

played to your customers and Voice Mail to receive their messages

Call Center Operator software customization

(Call Reason, caller data, database entry based on information, etc.)

Possibility to record calls

Automatic caller ID recognition

and display of previous calls history

Automatic outbound calling campaigns

for market research, telemarketing or telesales

Daily, weekly and/or monthly reports

containing all relevant details

Capacity

to quickly increase the number of Call Center workstations

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Do you have your own operators and you just want the Call Center Platform? Choose Alonia Business!